Effective Date: May 21, 2026

Introduction

Blue Angel Mortgage, LLC (“Blue Angel Mortgage,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, apply for mortgage services, communicate with us, or opt in to receive SMS/text messages from us.

This Privacy Policy complies with applicable federal regulations and industry standards, including:

Gramm-Leach-Bliley Act (GLBA)

Telephone Consumer Protection Act (TCPA)

Federal Communications Commission (FCC) regulations

CTIA Messaging Principles and Best Practices

Information We Collect

We collect personal information necessary to provide mortgage and lending-related services.

Information You Provide

This may include:

Full name

Phone number

Email address

Mailing address

Employment information

Income details

Financial information

Mortgage application details

Any information submitted through forms, applications, or communications

Information Collected from Third Parties

We may collect information from:

Credit bureaus

Employers

Financial institutions

Service providers

Mortgage processing partners

This may include credit history, payment history, account balances, and verification information necessary to process your application.

How We Use Your Information

We use your information to:

Process mortgage applications

Verify identity and eligibility

Communicate regarding your application or account

Provide customer service and support

Send appointment reminders and updates

Deliver requested communications

Comply with legal and regulatory obligations

Improve our services and website experience

How We Share Your Information

We may share information as permitted by law for legitimate business purposes, including:

Processing transactions

Servicing accounts

Responding to legal requests

Working with lenders and financial institutions

Preventing fraud

Credit reporting and verification

No Third-Party Marketing Sharing

Blue Angel Mortgage, LLC does not sell, rent, share, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.

SMS consent and phone numbers collected for SMS communications are used solely for communication with you regarding our services.

Information sharing with subcontractors or service providers supporting business operations (such as customer service or messaging platforms) is permitted only as necessary to provide services on our behalf.

SMS/Text Messaging Policy

SMS Consent Communication

By providing your mobile phone number and opting in through our website forms, applications, appointment scheduling tools, or verbal consent, you agree to receive SMS/text messages from Blue Angel Mortgage, LLC.

Consent to receive text messages is not required as a condition of obtaining mortgage services.

Types of SMS Communications

If you consent to receive text messages from us, you may receive messages related to:

Mortgage application updates

Loan processing notifications

Appointment reminders

Document requests

Customer support communications

Account-related notifications

We do not send promotional or marketing text messages without separate express consent where required by law.

Opt-In Methods

You may opt in to receive SMS messages by:

Completing a website form

Submitting a mortgage application

Scheduling an appointment

Checking a consent checkbox on a form

Providing verbal consent during a phone conversation

Requesting SMS communication directly

Message Frequency

Message frequency may vary depending on your interaction with our services and the status of your mortgage process.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you opt back in.

Help Instructions

For assistance, reply:

HELP

Or contact us directly:

Email: [email protected]
Phone: 850-823-9284

Cookies and Tracking Technologies

Our website may use cookies and related technologies to:

Improve website functionality

Analyze website traffic

Enhance user experience

Customize website content

You may disable cookies through your browser settings, though some features may not function properly.

Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information.

Security measures include:

Encrypted systems and secure servers

Restricted access to sensitive information

Secure file storage

Industry-standard security protocols

Data Retention

We retain personal information as long as necessary to:

Provide services

Fulfill legal and regulatory obligations

Resolve disputes

Enforce agreements

We may retain certain information even after your relationship with us ends, as required by law.

Your Privacy Rights

You may request information about how your data is used or request limitations on certain data sharing practices permitted by law.

To submit a privacy request, contact:

Email: [email protected]
Phone: 850-805-7868

Children’s Privacy

Our services are intended for adults and are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

Third-Party Services

We may use trusted third-party vendors and service providers to support our business operations, including:

Mortgage processing systems

Credit reporting agencies

Communication platforms

Website hosting providers

These providers are contractually required to protect your information and use it only for authorized purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact:

Blue Angel Mortgage, LLC
Email: [email protected]
Phone: 850-823-9284